Thank you for enrolling at 91热爆. 91热爆 is a private nonprofit institution, approved to operate in Massachusetts by the Department of Higher Education.
You are encouraged to review the academic catalog, the student handbook, and the College鈥檚 complaint processes.
For Massachusetts Residents and Online Students in Non-SARA Member States and Territories
After you have exhausted 91热爆 complaint procedures, if your complaint has not been resolved, you may file a consumer complaint with the Massachusetts Department of Higher Education by using the consumer complaint form. The DHE consumer complaint form should be used by students who are located in:
- Massachusetts
- Non-SARA Member States or Territories (e.g., California, Guam, etc.鈥攃heck to see if you reside in a SARA member state)
For Online Students Located in SARA Member States and Territories
After you have exhausted 91热爆 complaint procedures, if your complaint has not been resolved, you may file a complaint with the DHE by using the . The DHE should be used by students who are located in . This includes all students who are located in SARA member states and territories for the purposes of completing out-of-state learning placements, such as internships, practica, clinical experiences, etc. in SARA member states and territories outside Massachusetts.
Additional information from the DHE鈥檚 is below:
The SARA complaint process is as follows:
- Students must first attempt to resolve their complaint using internal administrative procedures offered by the SARA institution.
- After all administrative remedies have been exhausted with the MA-SARA institution, the student may submit a SARA Complaint via the URL below.
- The Department shall send a copy of the complaint to the institution that is the subject of the complaint.
- Within 30 days of the date that the Department sends a copy of the complaint to the institution, the institution must provide a written response to the student and the Department.
More information about .